Repaired within
24 hours
or your money back.

Our fixed-price boiler repair costs £349 including VAT. The price includes diagnosis, labour and covered parts, with no hidden extras. Please read the terms and conditions for the full cover and exclusions.

Our fixed-price service is designed for urgent boiler breakdowns in eligible LS postcode areas. Once payment is confirmed, we guarantee an eligible repair within 24 hours or refund the fixed-price payment, subject to the terms and access requirements.

The 24-hour period starts at the exact time Stripe confirms your successful payment. Your confirmation email will show both the payment-accepted time and the latest repair deadline.

Yes. Common boiler breakdowns include no heating, no hot water, ignition problems, pressure faults and error codes. Tell us what is happening when you book, and you can optionally add comments or photographs after payment to help the engineer prepare.

These are among the common fault-code searches we can help diagnose on eligible boilers. We also see Worcester Bosch 227, Ideal F1, F2 and F3, and Baxi E119 and E133 codes. After payment is confirmed, you can optionally add the exact code, comments and photographs to help the engineer prepare.

The initial fixed-price offer covers Worcester Bosch, Baxi, Main, Potterton and Ideal boilers. Other manufacturers may still be repairable through our normal enquiry service, even when they are not currently eligible for this offer.

The initial offer is available in enabled LS postcode areas. Enter your postcode in the booking form for an immediate eligibility check. Coverage can change as the service expands.

Boilers over 10 years old are outside the fixed-price offer. If you are unsure of the boiler's age, you can continue, subject to the terms and conditions. We may still be able to help with an older boiler through our normal enquiry service.

Covered parts are included in the fixed price. Main heat exchangers are excluded. PCBs are included in the price, but the 24-hour guarantee does not apply when a PCB is required. See the terms and conditions for full details.

If the boiler is not economically viable to repair, we may offer a refund or allow the payment to be used towards a replacement boiler. The full definition and available options will be explained in the terms and conditions.

Reasonable access must be available during the confirmed 24-hour period, normally between 8am and 9pm. If we cannot contact you after three attempts, or access is unavailable, the deadline guarantee will be suspended. We will still arrange attendance and complete a covered repair for the agreed fixed price.

Your booking is created only after Stripe securely confirms successful payment. We then email your booking reference, payment time, 24-hour deadline and accepted terms. You may also send optional comments or boiler photographs; your booking is already confirmed whether you add them or not.

Yes. Completed repairs are guaranteed for 12 months, subject to the terms and conditions. The guarantee covers the repair carried out and parts supplied by Incredaboil. It does not cover a different fault or a failure caused by contaminated system water, sludge, scale, inadequate protection, or installation and operating conditions outside the boiler manufacturer’s instructions.

We may still be able to help outside the fixed-price offer. The eligibility form will explain why the offer is unavailable and provide options to request a callback, call, text, WhatsApp or use our online enquiry form.